Terms and conditions

Terms and conditions - Holidays Bulgaria





These GENERAL TERMS and CONDITIONS govern the relationship between ET Zheki Regala – Tsvetanka Zhelyazkova, operating through the website: “Holidays-Bulgaria.com”, hereinafter referred to as the tourist information portal (catalog) on ​​the one hand, and the users of Holidays-Bulgaria.com ( hereinafter referred to as Users), on the other.

Please read the published General Terms and Conditions in full before using the Holidays Bulgaria information catalog. By viewing the catalog, each User automatically agrees to comply with the conditions described below.

This document contains information about the activities of the information catalog Holidays Bulgaria, regulating the relations between us and each of our users.

The tourist information catalog Holidays Bulgaria is https://holidays-bulgaria.com/ and all its subpages.

Article 1 Holidays Bulgaria is an advertising information platform (catalog) in order to advertise the unique opportunities for tourism in Bulgaria and offer support information in organizing tourist or business trips. Operator (owner) of the site Holidays-Bulgaria and the information available through it, such as information catalog is of “ET-Shelving-Zheki” Tsvetanka Zhelyazkova, based in Nessebar, 23 Izgrev Str., tel + 359898762980, e-mail office@holidays-bulgaria.com

Tourist information catalog means the website (s), Facebook pages, applications, platforms and / or other devices and media and information media managed and / or owned by ET “Regala-Zheki (Holidays-Bulgarai Operator)

Article 2. Your use (by the User) of the Information Portal of Holidays-Bulgaria.com is subject to regulation by these General Terms and Conditions by virtue of a legally binding agreement between you and ET “Regala-Zheki” (Operator of Holidays-Bulgaria.com). Every User of Holidays-Bulgaria.com is obliged to read and comply with these General Terms and Conditions for the use of services and information materials provided by the Operator of Holidays-Bulagaria.com. If any of the General Terms of Use or future changes to these terms are unacceptable to you, please do not use the Holidays- Bulgaria.com Information Catalog

Article 3I n order to provide access to specific functionalities of the Information Portal (catalog), including the use of advertising services offered by the Operator of Holidays-Bulgaria.com, in addition to these General Terms and Conditions the agreement between User and Operator may be supplemented by additional contractual terms adopted by mutual consent of the Parties.


Article 4 The information available through the Information Portal includes, but is not limited to an online catalog with Accommodation and / or accommodation facilities, Travel agencies and / or tour operators, restaurants, taxis, car rental, real estate, bus and plane tickets, their current / top offers, sections with information about tourist attractions, news about current events, public forum for sharing user comments and advertising elements.

Art. 5. Access to the Information Portal of Holidays-Bulgaraia.com is free and free for all Internet users and the use of the web portal as an information source does not require explicit registration.

Article 6. The operator of Holidays-Bulgaria.com is a distributor (and not a publisher) of the content provided by third parties. Information on accommodation and / or accommodation facilities, travel agencies and / or tour operators, restaurants, taxis, car rental, real estate, bus and plane tickets is provided and managed by their owners or by their authorized persons, who declare and guarantee that it is true, accurate and up to date. The operator of Holidays-Bulgaria.com is not responsible for its timeliness and completeness

Article 7. The information flow between tourists (User) and hotelier (Accommodation and / or accommodation, travel agency or tour operator, restaurant, taxi, rent-a-car, bus, plane, landmarks, real estate) is immediate and without intervention or subsequent commitments by the Operator of Holidays-Bulgaria.com

7a. The operator of Holidays_Bulgaria.com is not responsible for any damages arising from the use or inability to use the website or other parts of the information portal of Holidays-Bulgaria.com.

Article 8 The Holidays-Bulgaria.com Operator has the right, but not the obligation, to monitor the content published or uploaded on the platform by users to determine compliance with these General Terms and Conditions and all operating rules established by the Operator and to comply with of all laws, regulations or mandatory prescriptions. Although the Operator is not obliged to monitor, edit or remove content published or uploaded by users in the information catalog of Holidays-Bulgaria.com – The Operator reserves the right in its sole discretion to edit, refuse to publish or remove without notice created from users content.

All images, pictures, texts, documents, databases, computer programs and other information generated by the team of Holidays-Bulgaria.com are the property of ET- “Regala -Zheki” and enjoy the protection of copyright and related rights. his rights and all international acts in force for the Republic of Bulgaria, as well as the relevant acts of the European Union.

The operator of Holidays_Bulgaria.com reserves the right to change the textual, graphic and / or multimedia materials as we deem appropriate to appear on the platform, as well as to remove these materials from Holidays-Bulgaria.com at any time.


On the tourist portal Users can receive information about the activities of the Holidays Bulgaria platform.
Through the contact form of the Holidays-Bulgaria platform, section “Contacts” Users can send their inquiries to the catalog in order to receive information, offers, discounts and the like related to the activity.
The only required fields in the contact form are the User’s name, telephone number and e-mail address. The data is collected in order for the advertising information catalog Holidays-Bulgaria to respond to the inquiry.
Through the contact form of the platform, section “Reservations” Users can make requests to reserve accommodation. The obligatory fields that must be filled in by the User are: e-mail address, date of accommodation and date of release of the room, number of adults and number of children and years.
Users voluntarily share their personal data in contact forms.

Holidays – Bulgaria deletes the personal data of the User after the expiration of 24 months from their collection.
After a request for reservation within three working days, a representative of the information received to the offer, contact the User by email or phone number.
The user receives information about the service at the email address from which he made the request or by phone.

The user has the right to cancel the application within seven calendar days for accommodation and / or two calendar days before the date of the application.


The intellectual property rights over all materials and resources located on the Holidays Bulgaria website (including the available databases) are subject to protection under the Copyright and Related Rights Act, belong to Holidays Bulgaria or to the designated person who has transferred the right to use of the Holidays Bulgaria catalog, and may not be used in violation of applicable law.
In case of copying or reproducing information beyond the permissible, as well as in any other infringement of intellectual property rights on the resources of the Holidays Bulgaria platform, the Holidays Bulgaria Catalog has the right to claim compensation for direct and indirect damages in full.
Except as expressly agreed, the User may not reproduce, modify, delete, publish, distribute and otherwise disclose the information resources published on the website of Holidays Bulgaria.

The Site undertakes to take due care to provide the User with normal access to the services provided.
The Holidays Bulgaria catalog reserves the right to suspend access to the services provided. The Holidays Bulgaria catalog has the right, but not the obligation, at its discretion to delete information resources and materials published on its platform.


Holidays Bulgaria undertakes to notify the Users of any change in these general terms and conditions within 7 days of the occurrence of this circumstance at the e-mail address specified by the User.
When he does not agree with the changes in the general conditions, the User has the right to withdraw from the contract without stating a reason and without owing compensation or penalty. In order to exercise this right, the User must notify Holidays Bulgaria within one month of receiving the notice under the previous article.
In case the User does not exercise his right to withdraw from the contract in the manner prescribed in these general terms and conditions, it is considered that the change is accepted by the User without objections.


The provisions of the current legislation of the Republic of Bulgaria shall apply to all issues not settled by these General Terms and Conditions.

Use of cookies

Cookies are short text files or small packets of information that are stored through the Internet browser of your end device (computer, tablet, laptop or mobile phone) when you visit various sites and pages on the Internet. The main purpose of cookies is to make the user recognizable when he returns to the Holidays Bulgaria website. Some cookies also have a more specific application, such as remembering the user’s behavior on the site and making it easier for the user to use the Holidays Bulgaria Website. More information on how cookies work can be found on the Internet.

How are cookies used on this Holidays Bulgaria Website

We use cookies on this Holidays Bulgaria website primarily in order to facilitate the usability of the site, improve its performance and store information about user behavior. No personal data is stored in this process, ie. We cannot identify you as a person through the cookies on the Holdshade Bulgaria website, therefore the Personal Data Protection Act does not apply to the collection of this information. The information collected from cookies is usually used in aggregate form to analyze the user behavior of the Website, which allows us to improve the functionality of the site, user paths and content used.

What cookies are used on this Holidays Bulgaria Website?

Session cookies

This type of cookie makes it easier for you to use the site, as it stores information temporarily, only during the session of the browser used. Usually the information that is stored through them is what goods or services you have added to the cart, which pages of the site you have visited and how you have reached certain information. These cookies do not collect information from your end device and are automatically deleted when you leave the Holidays Bulgaria website or terminate your browser session.

Persistent cookies

They allow us to store specific information about browsing, such as analyzing site visits, how you reached the Holidays Bulgaria Website, what pages you viewed, what options you chose, and where you headed through this Holidays Bulgaria Website. Tracking this information allows us to make improvements to the Holidays Bulgaria Website, including correcting errors and expanding the content. The shelf life of this type of cookies varies according to their specific purpose.

Third party cookies

On our website Holidays Bulgaria there are links to other sites or embedded content from other sites, such as Facebook, YouTube, Twitter, Google+, Instagram, partner websites. When you visit these sites or open the content from them, cookies from these websites may be stored on your end device. It is these cookies that are defined as “third-party cookies”, and we have no control over the generation and management of these cookies. We therefore advise you to look for information about them and how they manage the websites of the relevant third parties.

How can I manage the use of cookies from this Holidays Bulgaria Website?

All browsers allow you to manage cookies from a specially designed folder on your browser. You can block the receipt of cookies, delete all or part of them, or set your preferences regarding the use of cookies before initiating a visit to our site. Please note that deleting or blocking cookies may adversely affect the functions of our Website, and hence your user experience on it.

Disable or block cookies

Controlling, disabling or blocking cookies is controlled by your browser settings. Keep in mind that a total ban on the use of all cookies may affect the functional presentation of the site, its effectiveness and access to certain information.








Holidays Bulgaria does not make reservations and does not accept payments from consumers regarding accommodation, restaurants, taxis, car rentals, real estate, plane and bus tickets excursions and attractions. Holidays Bulgaria is the only advertising and information platform to promote Bulgarian tourism through its partners ( owners of the offers that are offered). All reservations are made through the platform Holidays Bulgaria, but they are directly to the provider of your chosen service. All payments are according to the conditions of the provider of the requested service Holidays Bulgaria is not responsible for categorization for sites, reservations and payments For each service advertisement, the provider responsible for the provided service is announced. Each reservation goes directly to them. .

All payments are according to the conditions of the provider of the requested service.

Accommodation is carried out, after a confirmed reservation, by the provider of the specified service

Cancellation on the basis of accommodation is within 7 days before the date of accommodation. If it is later than 7 days, the information provider may request a certain amount for missed nights. For restaurants, taxis, car rental, attractions is 2 days from the announced date. For real estate, plane tickets, bus tickets, excursions is according to the conditions of the information provider

This website uses cookies. You can read more here.